50 Tips to mess up Hospitality

Huh, what? Tips to mess up Hospitality?

I thought I’d turn it around. Let’s put on our critical glasses and see how we can mess things up.
That’s why I decided to design this handout with 50 tips!
If you really want to get started with hospitality seriously, print out this handout for a work meeting and take a critical look at the 50 points with your team. Which ones are you sometimes guilty of?

Enjoy reading!

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Some examples of messing up are:

Ignore the guest. The guest is not more important than you, right?

Ask the same question three times. Why should you listen to the guest anyway?

And 48 more tips to enjoy!

Laugh and learn for € 4,95