Client Testimonials

“Passion4Guests has trained our Front Office team with great passion and enthusiasm in proactively responding to guests’ wishes, actively approaching guests, following up complaints and much more. This has increased the knowledge, skills and insight of each employee.”

Jorn Metternich – FO manager

Monet Garden Amsterdam

“For the new Zaan Hotel to be opened, we have received training on hospitality on location for employees from various departments. It was an instructive training, the content of which was very broad and very suitable for the hotel industry. All colleagues have experienced the Passion4Guests training as pleasant and can immediately apply what has been learned on the floor. The customized “role plays” are also very good in terms of content and everyone has received many tips to take hospitality to a higher level. As a trainer we found you very clear and you conveyed your message with passion and enthusiasm. We definitely recommend your training courses for the hospitality industry.”

Deniz Mermer-Koc – Hotel Manager

Zaan Hotel

“Passion4Guests knows what the guest expects and knows how to respond to this. A keen eye for hospitality. Humor and empathy”

Linde Regoort – Supervisor

Ambassade Hotel